Why choose Paneless?
The question is, why should I choose Paneless? This could be answered in many ways, but we are highlighting the top reasons here. Take a deep dive into the explanation of the top seven answers.
#1 NO SUB-CONTRACTING
The number one reason to choose Paneless is we refuse to use subcontractors. Sadly, many companies in the service industry operate this way daily and the customer is completely unaware. Why does this matter? Sub-contracting means the cost of the job for fuel, equipment, and products are passed on to the sub. Keep in mind they are paid around 50% of the job. Therefore, the faster they finish, the cheaper the equipment and solutions; the more they make.
Next, if the company you hire has insurance that does not cover subcontractors you are vulnerable. You would have to know a sub was visiting in order to verify if they have their own insurance. If not…
- An accident could now be a claim on your homeowner’s or business insurance.
- Who will be accountable if something is damaged or stolen?
- Subcontractors are not vetted by background checks and drug test because they are not technically employees.
Subcontractors have no reason to be vetted if they are their “own company”. It is important to know who will show up at your home or business and what care has been taken to make sure these are trustworthy individuals. It is common for a person with a tainted past to go into business for themselves. Be sure to vet the one-man shows and companies who don’t answer to government agencies and independent review services like the BBB and Best Pick Reports.
#2 BONDED & INSURED
Accidents happen. Is the company you are considering concerned for your protection as well as their own? Paneless eases this burden for you and has a current insurance certificate available. Did you know when you invite someone to your property they can file on your homeowner’s insurance if hurt? Verify that the company you are considering carries worker’s compensation in addition to general liability. Additionally, bonding is suggested to protect you from theft. There is an additional expense to cover subcontractors.
Many companies advertise these coverages and don’t take the time to explain that they subcontract and subs may not be covered. Paneless has:
- General liability
- Worker’s compensation
- Commercial vehicle insurance
- Bonding policy
#3 UNIFORMED TECHNICIANS AND DECALED VEHICLES
Paneless team members wear uniforms and drive company vans with decals. Additionally, our software notifies you when we are on the way. Your techs picture and tracking of their vehicle is available. We feel this is important for your safety and the least we can do to assure you it is our trusted professionals arriving.
#4 PROFESSIONAL EQUIPMENT, PRODUCTS, & PRACTICES
Paneless uses professional equipment and cleaning solutions. Research and development have are the forefront of our business. Leading the way since 1997, Paneless makes use of all the advances in the cleaning industry. Subsequently, our products are the best on the market. Don’t be fooled by dawn dish soap and rain-x squirted in a bucket. There is a professional alternative. Paneless uses:
- Purified water technology
- Professional grade solutions
- Well maintained equipment
- Truck mount steam cleaning
#5 AFFILIATED WITH PROFESSIONAL ORGANIZATIONS & INDEPENDENT REVIEWS
Paneless is a member of several professional organizations. We advise examining any company’s affiliations. Are they invested in their industry and obtaining certifications? Time and money spent legitimizing their operations is a great sign that a company intends to stay in business. Secondly, legitimate review sites like Angie’s List and Best Pick reports are an absolute must. Anyone can make up their own reviews and plaster some words on a website. However, independent review sites screen owners for backgrounds and provide verified reviews that companies have no control over. This is the only fair way to assess a company. Paneless is affiliated with:
- BBB
- Best Pick Reports
- Angie’s List
- IICRC
- IWCA
- Google Guaranteed
- The Good Contractor’s List
#6 CHOOSE PANELESS FOR LONGEVITY, REPUTATION, & COMMITMENT
Longevity is key in any service company. Consequently, repeat business and referrals are what keep good companies alive. Our growth and success are tribute to customers cheering us on. We believe in doing the right thing even when nobody is watching. In the ever-decreasing world of customer service, selflessness, and truth, Paneless has a mission to hold tight to our convictions. We trust that there are consumers who seek that level of integrity. Paneless commits to:
- Answering our phones with prompt responsive times
- Addressing concerns quickly and fairly
- Considering the wants and needs of our customers
- Accommodating busy schedules to the best of our ability
- Remaining transparent with our customers and employees
- Treating others, the way we would like to be treated
#7 REFERENCES UPON REQUEST
Choose Paneless because references are available upon request. We strongly recommend that you quiz references for any company you would invite to your home or business. In our opinion, references you can count on come from customers who have built a relationship with their company. Therefore, they did not have just one good experience. Great references have used a company many years and have seen them stand behind their work.