Paneless Company Policies

 

CANCELLATION POLICY

In the event that you need to reschedule or cancel a service, we require at least a 72 hours’ notice prior to your scheduled date. All services $249.00 and below will incur a $25.00 cancellation fee. All Services $250.00 and above will incur a 10% fee calculated off the total scheduled services. We hope you understand our technicians depend on a full day of work and we try to accommodate anyone who would like to have services performed.

 

SERVICE MINIMUM POLICY

Paneless Home Services has a minimum job requirement of $100.00 for window cleaning, gutter cleaning, and smaller miscellaneous jobs. We have a $150.00 minimum for all floor services and power washing.

 

RAIN WARRANTY

Our rain warranty is reserved for recurring customers who have signed up for our maintenance program. We also offer this to first time customers so they may experience one of the added benefits of our program. The warranty covers exposed glass only. No screens will be removed. No areas covered by porches or overhangs will be cleaned. This does not cover pool sweeps, pest services, or anything else other than rain that may spot windows. This warranty is only good for 30 days from the day of service.

 

ESTIMATE POLICY

Quotes given are valid for 30 days. Prices are subject to change if the service(s) are in a different condition than what was seen during the estimate.

 

PRICING POLICY

In general, we try to keep pricing as quoted, however, there are some circumstances that change the price based on variables. Examples are but not limited to: gutter cleaning (how full they are, clogged downspouts), power washing (if there is excessive mold, stains), or new windows (different style, glue, tape, mortar) or solar screens have been installed.  Some pricing is adjusted on an as needed basis to reflect our current rates.

 

 

RO technology is reverse osmosis water that is filtered through a five-stage process. This process removes all total dissolved solids and chlorine that cause water to spot or dry hard because of minerals. Since the water is pure, it acts as a cleaning agent itself. Water loves minerals so when we remove those minerals, it wants them back. We refer to it as thirsty water. So ask yourself, what is in soil? Minerals. Now you have water that wants minerals. So we use this RO water to adsorb the soil on a window or floor surfaces. This RO water is incorporated into the majority of the services we provide.